Help Center
Email us any time at info@offroadinteractive.com. Include your device, OS version, and the game title — we move faster with the details.
I was charged but didn't receive my in-app purchase.
Restart the game so the store can re-deliver the entitlement. If that doesn't work, email support with your order ID from Apple/Google — we'll resolve it within 48 hours.
How do I request a refund?
All purchases are processed by Apple App Store or Google Play. Request refunds through the store directly. See our Refund Policy for links and tips.
The game crashes on launch.
Update to the latest OS, make sure the app is current, and reboot. If it persists, send us your device model + OS version.
Can I transfer progress between devices?
On iOS, Game Center sync is supported in select titles. On Android, Play Games services where enabled. Check the game's detail page for specifics.
Is my data safe?
We collect the minimum required to run the game. See our Privacy Policy for specifics by game and jurisdiction.
How do I request account/data deletion?
Email info@offroadinteractive.com from the address tied to your account — we'll process within 30 days per GDPR/CCPA.